Everything you need to know before you ride. Can’t find your answer? Contact us.
Helmets
Where are your helmets made?
Every helmet is made, hand-painted and shipped in the USA. Each one is molded, painted by hand and finished in our workshop, and every order ships from Moss Point, Mississippi.
Are the helmets really painted by hand?
Yes. Every helmet is painted by hand in the USA, one at a time. Because of this, the placement of shades and small details can vary slightly from the photos — that’s what makes each helmet one of a kind.
Are the helmets certified?
Our designs are built on certified DOT & ECE open-face helmets. Please check the product page for the details of each model.
What are the helmets made of? Are they heavy?
The base helmets have a fiberglass shell. These are real protective helmets with sculpted design elements, so they weigh more than a plain open-face helmet. Choosing the correct size makes a big difference to comfort — see the size guide below.
Which visors are available?
A clear visor is included with the helmet. You can upgrade to a tinted visor (+$50) or a mirrored visor (+$100) on the product page. Spare visors are also available in our shop.
Sizing
How do I choose my size?
Measure the circumference of your head with a soft tape, about 2 cm (1 in) above your eyebrows and ears, around the widest part. Then pick the size below. If you are between two sizes, contact us before ordering and we’ll help you choose.
| Size | Head circumference |
|---|---|
| S | 56 cm |
| M | 57–58 cm |
| L | 59–60 cm |
| XL | 61 cm |
| XXL | 62 cm |
Orders & shipping
How quickly will my helmet ship?
All models and colors in the store are in stock and ship in a couple of days after your order. Every helmet is made in the USA and ships from Moss Point, Mississippi.
How much does shipping cost?
USA: free on orders of $50+, otherwise a flat $20. International: free on orders of $500+, otherwise a flat $100. See Shipping & Payments for details.
Will I pay customs duties or VAT?
For international orders, import duties, VAT and local taxes are not collected at checkout. They are charged by the carrier or customs on delivery and are paid by the buyer. Customs clearance may add some time, so please provide a valid phone number for the courier and check your country’s rules for importing helmets.
Which payment methods do you accept?
We accept credit and debit cards through Stripe’s secure checkout. All prices are in US dollars. For US orders, sales tax is calculated at checkout where applicable.
Custom work, returns & care
Can I order a custom design?
Absolutely. We can paint a different color, add extra elements or create a completely unique airbrush design. The price depends on the complexity. Start on our Custom Orders page.
Can I cancel or return my order?
Yes, but because every helmet is hand-finished and fees apply on our side, a 20% fee is deducted from the refund for cancellations and returns. Please contact us as soon as possible. Full details are in our Refund and Returns Policy.
How do I care for my helmet?
Clean the painted surface with a soft microfiber cloth and mild soapy water. Avoid solvents, abrasive cleaners and polishing compounds. Store the helmet in a dry place away from direct heat, and replace any helmet that has taken a serious impact.
How can I contact you?
Email hello@ghostbikerhelmets.com, use our Contact page, or send a direct message on Instagram @ghostbikerhelmets.